NNSquad - Network Neutrality Squad
[ NNSquad ] Re: Network Solutions Charging Credit Cards Without Permission
----- Forwarded message from Tilghman Lesher <tilghman@meg.abyt.es> ----- Date: Fri, 28 Sep 2012 12:56:33 -0500 From: Tilghman Lesher <tilghman@meg.abyt.es> Subject: Re: [ NNSquad ] Network Solutions Charging Credit Cards Without Permission To: Lauren Weinstein <privacy@vortex.com> Anytime this happens to me, I call the credit card company and have them reverse the charge, which ends up costs the merchant a pretty penny. If everybody started doing that, it raise chargebacks above a threshold (usually 5%) for the merchant, and they'd lose their preferred rate. This is supposed to be what prevents merchants from doing things like this, which is why I have no compunction whatsoever about doing it to a merchant. The OP would do well to call their credit card company and have ALL of the charges reversed. -Tilghman On Fri, Sep 28, 2012 at 12:43 PM, Lauren Weinstein <privacy@vortex.com> wrote: > > Network Solutions Charging Credit Cards Without Permission > > ----- Forwarded message from [withheld by request] ----- > > Date: Fri, 28 Sep 2012 10:19:53 -NNNN > From: [] > Subject: network solutions nonsense > To: PRIVACY Forum mailing list <privacy@vortex.com> > > Hi Lauren, > > Not sure if this interests you, but might bear investigating. I have > about 50 domains registered with Network Solutions, all with > "auto-renew" turned OFF. After receiving a notice that a renewal had > been made (and paid for with my credit card on record without my > consent), I checked and found that NS had turned auto-renew to ON for > all of my domains. (Paradoxically, I was still receiving warning > notices that I would lose certain domains if I "didn't act now" to > renew them.) > > I was not allowed to switch these domains back to OFF using the online > admin tool. I was required instead to call into Customer Support, > who, of course, tried to upsell me on everything from new domain > extensions to, you guessed it, auto-renew! Support at NS told me that > auto-renew had been turned on for my benefit, so that I wouldn't risk > losing any of the domains important to me. > > I had them switch everything back to OFF, but it made me wonder if > this is now standard practice at NS. Given that they have account > holders' credit card information, and can run charges with impunity, > this starts shading into scam territory. Or, at least, that seems so > to me. > > I wouldn't put out on argument based on my experience alone, but > perhaps this is systematic, and might be worth some investigation. > > ... > > [ Forwarded Message Ends ] > > - - - > > --Lauren-- > Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren > Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info > Founder: > - Network Neutrality Squad: http://www.nnsquad.org > - PRIVACY Forum: http://www.vortex.com/privacy-info > - Data Wisdom Explorers League: http://www.dwel.org > - Global Coalition for Transparent Internet Performance: http://www.gctip.org > Member: ACM Committee on Computers and Public Policy > Lauren's Blog: http://lauren.vortex.com > Google+: http://vortex.com/g+lauren / Twitter: http://vortex.com/t-lauren > Tel: +1 (818) 225-2800 / Skype: vortex.com > _______________________________________________ > nnsquad mailing list > http://lists.nnsquad.org/mailman/listinfo/nnsquad ----- End forwarded message ----- --Lauren-- Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info Founder: - Network Neutrality Squad: http://www.nnsquad.org - PRIVACY Forum: http://www.vortex.com/privacy-info - Data Wisdom Explorers League: http://www.dwel.org - Global Coalition for Transparent Internet Performance: http://www.gctip.org Member: ACM Committee on Computers and Public Policy Lauren's Blog: http://lauren.vortex.com Google+: http://vortex.com/g+lauren / Twitter: http://vortex.com/t-lauren Tel: +1 (818) 225-2800 / Skype: vortex.com _______________________________________________ nnsquad mailing list http://lists.nnsquad.org/mailman/listinfo/nnsquad