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[ NNSquad ] Administrivia: AOL subs cut off for about a week now restored


Administrivia: AOL subs cut off for about a week now restored

Back on 6 April, in "Administrivia: All AOL addresses may be removed
from this mailing list" ( http://j.mp/fl9yoj [NNSquad] ) I noted that
all AOL subscribers to my various lists had been cut off due to
arbitrary (and I suspected ridiculous) blocking actions by AOL,
despite my longstanding participation in their whitelist program.

It took me several days to even reach the AOL postmaster by working
through a veritable maze of AOL problem submission forms.  When I
finally did reach a human and had a direct address, I found the
postmaster to be professional, communicative, and certainly willing to
work at clearing up the situation.  However, even from that point
forward, actually removing the various AOL blocks took many more
messages back and forth, more forms, and up to 24 hour delays after
each iteration.  It wasn't until this morning that all blocks
apparently were clear.

The upshot of all this is that AOL subscribers should now be receiving
all mail directed at them from my servers.  However, the blocks
themselves were triggered by what I would characterize as such inane
AOL policy procedures that a repeat performance of the blocking could
potentially happen again at any time.  So despite the cooperation of
the AOL postmaster in removing the blocks, there was no reasonable
logic to the blocks having been deployed (and with no warning to me at
all) in the first place.

I will keep all AOL subscribers on the lists for now.  But I very
strongly urge AOL subscribers to switch to another mail service as
soon as possible, unless you're satisfied with having lists to which
you have subscribed being cut off for days or longer by essentially
arbitrary AOL actions.  I understand the inertia that plays against
changing email addresses.  I've been using lauren@vortex.com since the
Early Cretaceous Period and I'd certainly be uncomfortable myself with
changing it now.

But successfully receiving email through AOL seems to have turned into
quite a challenge, and with various free alternatives such as Gmail
and others available, sticking with AOL email at this point would be
something of a Roach Motel philosophy in action.

Any future serious blocking problems with AOL may well actually
trigger the removal of AOL addresses that I was earlier contemplating.
I'm really not willing to go through this much hassle with AOL
repeatedly.

We now return you to your regularly scheduled bandwidth caps.

--Lauren--
Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren
Co-Founder: People For Internet Responsibility: http://www.pfir.org
Founder:
 - Network Neutrality Squad: http://www.nnsquad.org
 - Global Coalition for Transparent Internet Performance: http://www.gctip.org
 - PRIVACY Forum: http://www.vortex.com
Member: ACM Committee on Computers and Public Policy
Blog: http://lauren.vortex.com
Twitter: https://twitter.com/laurenweinstein 
Google Buzz: http://j.mp/laurenbuzz 
Quora: http://www.quora.com/Lauren-Weinstein
Tel: +1 (818) 225-2800 / Skype: vortex.com