NNSquad - Network Neutrality Squad
[ NNSquad ] Comcast announces technician "stalking" app
Comcast announces technician "stalking" app http://corporate.comcast.com/comcast-voices/my-account-app-technician "This is how it works. Customers with scheduled appointments will be alerted through our App when our technician is about 30 minutes away from arriving at their house, and will be able to track this technician's progress on a map. We're hoping this will prevent our customers from just needing to sit at home and wait. They can check the app from the office, or wherever they are, and head home when they see we're on our way. If we are running late, which can happen if our tech gets tied up at someone else's house, we will let folks know that too, and provide real-time status updates so they can plan accordingly." - - - So not only will this apparently allow you to stalk Comcast techs, but also (apparently) other Comcast customers he visits. Now that's progress! --Lauren-- Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren Founder: - Network Neutrality Squad: http://www.nnsquad.org - PRIVACY Forum: http://www.vortex.com/privacy-info Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info Member: ACM Committee on Computers and Public Policy I am a consultant to Google -- I speak only for myself, not for them. Lauren's Blog: http://lauren.vortex.com Google+: http://google.com/+LaurenWeinstein Twitter: http://twitter.com/laurenweinstein Tel: +1 (818) 225-2800 / Skype: vortex.com _______________________________________________ nnsquad mailing list http://lists.nnsquad.org/mailman/listinfo/nnsquad