NNSquad - Network Neutrality Squad
[ NNSquad ] [IP] Verizon customers out since Sandy in Manhattan...
----- Forwarded message from "DAVID J. FARBER" <farber@gmail.com> ----- Date: Sun, 21 Apr 2013 17:44:38 -0400 From: "DAVID J. FARBER" <farber@gmail.com> Subject: [IP] Verizon customers out since Sandy in Manhattan... Reply-To: dave@farber.net To: ip <ip@listbox.com> Begin forwarded message: From: Bruce Kushnick <bruce@newnetworks.com> Subject: [OIA] Verizon customers out since Sandy in Manhattan... Date: April 21, 2013 4:46:37 PM EDT To: "oia@lists.bway.net" <oia@lists.bway.net> Reply-To: bruce@newnetworks.com Last night I spent hours with a very angry group of East Village -- in Manhattan -- residents and small businesses who HAVE NOT HAD THEIR SERVICE RESTORED SINCE SANDY -- Now going on 6 months. And I also had a conversation with the CWA union guys who do the work on the New York City lines about this. a) They are going to decline fixing your copper -- period... doesn't matter where you are. b) the are going to push you onto FIOS -- or try -- EVEN IF FIOS IS NOT ALREADY in your neighborhood -- c) they are going to offer you a wireless substitute for DSL -- which cost goes through the roof as DSL is about 30-40 bucks -- Home Fusion, Verizon's wireless service starts at $60 and is $10. a gig after you use up what you buy. but the real kicker -- they told people to go on FIOS even though it doesn't exist in their building -- and according to the Union, since they are NOT allowed to upgrade the copper -- and wireless is not a real substitute -- they'll not be reconnected -- and the Customer service reps don't know the story so they lie to the people about repairs, etc. And on top of that, they keep billing these people and if they stop paying -- even though they have no service -- they get a 'disconnect notice and they'll have to pay the arrears or be placed into collections --- There's no data about the outages and the numbers but this block association E9th street -- is in the Manhattan -- god know what happened in the boroughs -- and they appear to be simply a small sample of blocks without services -- But it's odd as some have service in the same building some don't -- So, DSL? ISDN -- phone service --- Who cares about the IP-Transition when these people don't have broadband to use it-- and in areas without FiOS, there's wireless or leave. B> _______________________________________________ Open Infrastructure Alliance http://lists.bway.net/listinfo/oia ----- End forwarded message ----- --Lauren-- Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info Founder: - Network Neutrality Squad: http://www.nnsquad.org - PRIVACY Forum: http://www.vortex.com/privacy-info - Data Wisdom Explorers League: http://www.dwel.org - Global Coalition for Transparent Internet Performance: http://www.gctip.org Member: ACM Committee on Computers and Public Policy Lauren's Blog: http://lauren.vortex.com Google+: http://vortex.com/g+lauren / Twitter: http://vortex.com/t-lauren Tel: +1 (818) 225-2800 / Skype: vortex.com _______________________________________________ nnsquad mailing list http://lists.nnsquad.org/mailman/listinfo/nnsquad