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[ NNSquad ] My Take on "Google accuses Bing of 'stealing' Google search results"


My Take on "Google accuses Bing of 'stealing' Google search results"
Google Buzz: http://bit.ly/eWSEEi

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Greetings.  An interesting story has broken today, with Google
essentially accusing Bing of "poaching" or "stealing" Google users'
search results.

I can't spend as much time on this story today as I'd like, due to
another priority, but since a number of people have already asked
me about this I'll say the following -- more later as time permits.

The gist of the issue appears to be that particular Google search
results for "long-tail," misspelled, or just plain "wacky" searches
are ending up in Bing, apparently via users exposing those Google
searches to Bing through IE/Bing suggestion/toolbar mechanisms.

Google conducted a search results "sting" to demonstrate this effect.

Bing says that there's absolutely nothing wrong with what they're
doing, and that such user activity, by voluntary IE/Bing Toolbar, etc.
users, is a valid input signal into Bing search results algorithms.

A detailed write-up on this story is here:

http://bit.ly/fgFy1B  (Search Engine Land)

and information regarding Bing's response is here:

http://bit.ly/fGll43  (Search Engine Land)

I might note that it has *long* been common for database and map
makers to "seed" their products with occasional fake entries to help
detect mass copying by competitors.

But in the case of Google's sting operation, Google engineers 
themselves apparently entered the "sting" search terms through
the toolbars, which alters the overall scenario considerably.

My *initial* reaction to this situation is that while Bing's practice
seems to be quite slimy, it may be harder to make the case that it is
necessarily illicit per se.  After all, these sorts of toolbars and
related mechanisms (not just related to Bing) primarily exist to a
certain extent to provide broad data about user behavior (often above
and beyond the use of particular search engines) as signals to the
firms providing the toolbars.  As such, they routinely blur the line
between the users' interactions with a range of sites in a wide array
of contexts.

So perhaps the primary focus needs to be on these toolbar systems that
have evolved far beyond their original designs, and that may now
intrinsically encourage the "cross-fertilization" of user activity
data across various search engines and other Web sites.

More later.

--Lauren--
Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren
Co-Founder: People For Internet Responsibility: http://www.pfir.org
Founder:
 - Network Neutrality Squad: http://www.nnsquad.org
 - Global Coalition for Transparent Internet Performance: http://www.gctip.org
 - PRIVACY Forum: http://www.vortex.com
Member: ACM Committee on Computers and Public Policy
Blog: http://lauren.vortex.com
Twitter: https://twitter.com/laurenweinstein 
Google Buzz: http://bit.ly/lauren-buzz 
Quora: http://www.quora.com/Lauren-Weinstein
Tel: +1 (818) 225-2800 / Skype: vortex.com