NNSquad - Network Neutrality Squad
[ NNSquad ] Re: Google Voice permitting porting of mobile phone numbers
No question the telephone stuff is a mess. I was asking the question to give one example of the many problems in managing my telephony in the same way I have the DIY option for email. Porting to GV, as you note, is an incremental change. This is also part of the larger protocol problem that I cover in http://rmf.vc/CES2011.nn -- protocols tend to be in line with status quo business models. This is an endemic problem. The IETF is (or was) an exception from simpler times when not as much money was at stake and DIY implementations could set examples. I remember asking Craig McCaw about extending cellular phone features to land lines and he simply noted that that's not where the money is. There's no real difference beyond those generated by the business models just like we cordless phones have their own protocols apart from cellular and IP. This is all engineering by the accidents of history. If you dive into the cellular protocols you find that it is built on a compacted collection of protocols found lying around such as Hayes modem AT protocols used to communicate within your phone! http://en.wikibooks.org/wiki/Serial_Programming/Modems_and_AT_Commands (I was going to say sanitary landfill but sanitary is the wrong word) ENUM doesn't really help that much because the ITU has squeezed them out citing security concerns based on the idea of encoding information in the telephone numbers. This is akin to putting disk addresses as UserIDs (as DEC did on the PDP-10 and thus CompuServe. Liberating phone numbers would take a lot of work for little value -- after all why are we dialing numbers in the first place. The should be the unify finding and using identifies with URLs being one model (if we accept the DNS -- another issue). -----Original Message----- From: nnsquad-bounces+nnsquad=bobf.frankston.com@nnsquad.org [mailto:nnsquad-bounces+nnsquad=bobf.frankston.com@nnsquad.org] On Behalf Of Bob Frankston Sent: Thursday, January 20, 2011 12:17 To: 'Lauren Weinstein'; nnsquad@nnsquad.org Subject: [ NNSquad ] Re: Google Voice permitting porting of mobile phone numbers But if we're playing fair then porting should work both ways ... I should be able to port a number away from Google Voice. Ultimately the goal should be "ownership" of your phone number like you own your name so you don't have to worry about investing in a number only to find that it got lost because some form or another had a comma in the wrong place or someone simply stole it as with domain names. [ This is all considerably more complicated than it appears to most people. Porting a mobile number to Google Voice is simply moving a number, not a service per se. If you want to continue cell phone service, you still need to pay a carrier for voice and/or data service, typically on a *different* phone number. Unless you're willing to use GV solely through your computer (e.g. GV/Gmail interfaces or eventually VoIP I'm assuming) there are other entities to deal with (and in fact, you obviously need an ISP/mobile carrier to even access GV/Gmail directly). Porting of landline numbers is a similar case. If you could transfer a number to GV, but wanted to maintain a landline, you'd still need to either have a landline with a different number -- OR -- Google would need to become your "local phone company" to directly support that physical line. Now we went through this idea some years back, with all sorts of entities offering to "become your local phone company." This was all piggybacked on the dominant phone company circuits though. At one point, I switched one of my home lines "local service" to MCI in order to take advantage of an attractive long distance deal. This turned out to be a terrible idea. Everything about the line was the same -- I got the same PacBell dialtone and services as before, except the billing was now coming from MCI. When I had an outage on the line, PacBell repair wouldn't talk to me since they no longer considered me to be their customer. I had to do everything through MCI, who apparently FAXed requests to PacBell repair -- back and forth that way. What should have been an outage lasting a few hours stretched out for 4 days -- no doubt exactly as PacBell intended. I naturally dumped the MCI account and switched back to PacBell immediately after this, also as PacBell presumably intended. Theoretically (subject to the regulatory complications that would likely be triggered) Google could provide landline service directly into GV through similar arrangements. But avoiding the same pitfalls as sunk the MCI service (they terminated it completely shortly after I cancelled) could be tricky. I use both YouMail and Google Voice extensively and in tandem. At this stage, I would be reluctant to move any numbers to GV as a primary provider, since about 10% (more or less) of the calls to my GV numbers locally terminate in a disconnected number intercept rather than ringing into GV properly (both for external callers and when I call into the system myself). This may well be a local facilities issue that is not experienced by GV users elsewhere, but it is confusing enough to callers ("hey, Lauren, your number is disconnected!") that it is of concern. -- Lauren Weinstein NNSquad Moderator ] -----Original Message----- From: nnsquad-bounces+nnsquad=bobf.frankston.com@nnsquad.org [mailto:nnsquad-bounces+nnsquad=bobf.frankston.com@nnsquad.org] On Behalf Of Lauren Weinstein Sent: Wednesday, January 19, 2011 23:00 To: nnsquad@nnsquad.org Subject: [ NNSquad ] Google Voice permitting porting of mobile phone numbers Google Voice permitting porting of mobile phone numbers http://bit.ly/eaaOJh (Engadget) The comments associated with this link illustrate the expected confusion about this procedure. One issue of course, is that by definition it needs to be a mobile number at this point, and porting that number terminates the existing service plan for that phone, and may trigger early termination charges. If you only have one mobile phone, and you port its mobile number to GV, what number are you using on your mobile phone? None. So that phone is offline unless you get another number. I'm wondering how many people actually have working mobile numbers to "spare" in this kind of scenario for porting? Normally when you a change a mobile number you're not able to port the old one, you have to give it up. Hmm. Obviously, the real game changer would be porting of landline numbers, but that might trigger carrier-level regulatory scrutiny, depending on FCC interpretation. This appears right now to mainly apply to people who have two or more mobile phones and are willing to shut one down anyway, or go through the hassle of shutting down their only mobile phone and then restarting with a new number, toward the goal of preserving the original mobile number as a GV number. --Lauren-- Lauren Weinstein (lauren@vortex.com) http://www.vortex.com/lauren Tel: +1 (818) 225-2800 Co-Founder, PFIR (People For Internet Responsibility): http://www.pfir.org Founder, NNSquad (Network Neutrality Squad): http://www.nnsquad.org Founder, GCTIP (Global Coalition for Transparent Internet Performance): http://www.gctip.org Founder, PRIVACY Forum: http://www.vortex.com Member, ACM Committee on Computers and Public Policy Lauren's Blog: http://lauren.vortex.com Twitter: https://twitter.com/laurenweinstein Google Buzz: http://bit.ly/lauren-buzz