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[ NNSquad ] "The Customer is Always Wrong!"


The surest way to screw up future innovative applications would be for
ISPs to make constraining assumptions about the future based on
existing applications' performance.  Discussing P2P behavior as if it
were some monolithic, unchanging entity is simply wrong.  What is P2P?
BitTorrent?  Skype?  CNN live video feed fanouts?  And what of changes
to these existing apps?  What of future apps?  By definition, the sort
of "intelligent" network being promoted by anti-neutrality folks will
only perform well when applications toe the line according to
yesterday's definitions -- stifling true innovation at its core.

P2P paranoia and data jitter fetishes in this context are little more
than attempts at obfuscation.  The key "take away" lesson of the last
few days here on the NNSquad list has been the spectacle of one
technical party explaining what they needed from Internet access to
conduct their business, and another technical party responding in
essence "You don't need that!  Make do!  Be glad ISPs have deemed fit
to provide you with any broadband at all!"  Ah, future echoes of
techno-arrogance in the finest tradition of Ma Bell's monopoly-era
business practices.

But this all helps to illuminate a crucial point.  The technical
details are important of course, but at this stage in debates about
"network neutrality" and transparency it's far more important to
establish first principles.  Access to broadband Internet facilities
is becoming as crucial to everyday life in key ways as access to power
and water.  Yes, any given individual can probably live without the
Net, but around the world it has become clear that lack of quality
Internet access will be as debilitating to success and advancement in
the long run as being forbidden a basic education.

There are disturbing parallels between these Internet-related
controversies and the ongoing U.S. health care debate.  In both cases,
we have extremely large and powerful entrenched interests (giant ISPs,
and enormous insurance companies) who act as "gatekeepers" to a range
of services that consumers and subscribers want and need.  These
gatekeepers are hell-bent on protecting their turfs at all costs and
on their terms, the real needs of broader society seemingly be damned.

The question is, will society at large accept such a state of 
affairs -- like lambs to slaughter -- indefinitely?

--Lauren--
Lauren Weinstein
lauren@vortex.com
Tel: +1 (818) 225-2800
http://www.pfir.org/lauren
Co-Founder, PFIR
   - People For Internet Responsibility - http://www.pfir.org
Co-Founder, NNSquad
   - Network Neutrality Squad - http://www.nnsquad.org
Founder, GCTIP - Global Coalition 
   for Transparent Internet Performance - http://www.gctip.org
Founder, PRIVACY Forum - http://www.vortex.com
Member, ACM Committee on Computers and Public Policy
Lauren's Blog: http://lauren.vortex.com
Twitter: https://twitter.com/laurenweinstein