NNSquad - Network Neutrality Squad
[ NNSquad ] Customers Unhappy With Early Clearwire Launches
----- Forwarded message from David Farber <dave@farber.net> ----- Date: Mon, 21 Sep 2009 02:40:20 -0400 From: David Farber <dave@farber.net> Subject: [IP] Customers Unhappy With Early Clearwire Launches Reply-To: dave@farber.net To: ip <ip@v2.listbox.com> Begin forwarded message: From: dewayne@warpspeed.com (Dewayne Hendricks) Date: September 17, 2009 5:29:36 PM EDT To: Dewayne-Net Technology List <xyzzy@warpspeed.com> Subject: [Dewayne-Net] Customers Unhappy With Early Clearwire Launches Customers Unhappy With Early Clearwire Launches Poor customer support, low speeds, and high latency... 02:04PM Thursday Sep 17 2009 by Karl Bode <http://www.dslreports.com/shownews/Customers-Unhappy-With-Early-Clearwire-Launches-104511 > We've been watching WiMax backer Intel's marketing department drum up deafening hype about the technology for the better part of a decade, initially calling WiMax "the most important thing since the Internet itself." This resulted in a lot of unskeptical but bubbly news reports, starting in 2004, proclaiming that WiMax was a cable and DSL competitor before it had even really left the development gate. Half a decade later finds Clearwire as the only major U.S. player in the Mobile WiMax space, with barely a handful of major launch markets under their belt. Clearwire's fixed wireless service has traditionally seen poor reviews from our users. Enter the company's Mobile WiMax ambitions, fueled by a new joint-venture with Sprint that's now got corporate backing from such industry giants such as Google, Intel and Comcast. So how are users responding to the freshly-funded Clear Mobile WiMax service, which the company promises to deploy to 80 markets in 18 months? Not particularly well, according to our latest user reviews and forum comments. The mobile version of Clearwire's service comes in multiple flavors, all of which offer on average 4Mbps/384kbps connectivity, but with different bandwidth caps. The company has been playing with pricing, currently offering (at least in Portland) a $35 Mobile plan with a 2GB cap (and a whopping $10 each additional gigabyte), a $45 unlimited plan, a $10 day pass, or a $80 a month unlimited nationwide plan. The company also offers uncapped home plans of 1Mbps/512kbps for $25, and 3Mbps/1Mbps for $30. [snip] RSS Feed: <http://www.warpspeed.com/wordpress> ------------------------------------------- Archives: https://www.listbox.com/member/archive/247/=now RSS Feed: https://www.listbox.com/member/archive/rss/247/ Powered by Listbox: http://www.listbox.com ----- End forwarded message -----