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[ NNSquad ] Re: Google Hijacked -- Major ISP to Intercept and Modify Web Pages


One problem is that there is no clear line between policy and technology at this point. In keeping with the economic value created by decoupling (as in end-to-end) part of the NN learning is to try to establish such boundaries. Fortunately we do have precedents as a starting point – unlike the legal system the precedents are for learning and not avoiding rethinking.

 

Modifying a web page is akin to writing on a magazine cover to tell the user that their postal box rent is due.

 

A more reasonable way is to just send the user a message by whatever means is in keeping with the relationship with the provider – it could be email, a phone call or even paper mail. Too bad we don’t have a standard messaging ID such as the email address and/or phone number and treat each path as unrelated (but I don’t want the carriers’ idea of “unified messaging” – another policy discussion)

 

There is nothing special about the ISP in this situation – it is absolutely no different from getting a notice that any other bill is due. Putting aside the policy issues of the byte cap the idea of notifying people is very good – cellular carriers should warn you that the $1/minute roaming charging is effect rather than a $0/minute bucket-a-minutes charge. But they shouldn’t interrupt a phone call (again putting aside the fact that they do say “five more minutes on this call”).

 

The reason is that it’s so hard to stay away from policy issues is that each new instance is a reminder that we in a transition from the idea that everything is a service offered by a provider and the idea that we are just getting assistance in transporting bits. In the former model there is a tendency to presume that the web pages are the carriers’ until they pass them on. In the latter there is a strong line between the uninterpretted bits they transport and our interpretation.

 

The problem is that the former allows for value-based pricing and the latter makes it difficult to charge above cost.

 

-----Original Message-----
From: nnsquad-bounces+bob19-0501=bobf.frankston.com@nnsquad.org [mailto:nnsquad-bounces+bob19-0501=bobf.frankston.com@nnsquad.org] On Behalf Of Lauren Weinstein
Sent: Sunday, December 09, 2007 15:37
To: Sean Donelan
Cc: nnsquad@nnsquad.org; lauren@vortex.com
Subject: [ NNSquad ] Re: Google Hijacked -- Major ISP to Intercept and Modify Web Pages

 

 

I would assert that Google's "Safer Searching" feature is not

relevant to this discussion.  They're simply providing a warning

page *before* redirecting to a particular search result that they

themselves have generated, for a user who has chosen to use Google.

Google is not modifying the content of the target site as displayed,

nor is Google acting as an Internet access ISP in the first place.

Apples and oranges.

 

Now, for the sake of the argument, if one wishes to suggest that the

*only* effective mechanism an ISP has to reach users with account

information is through their Web browsers, then ISPs could choose

to simply display a click-through splash page once at the beginning

of a session, much as pay Wifi hotspots do for user logins.

 

But I believe that's pretty much academic.  I really don't think

that ISPs are generally going to invest in Web page modification

equipment just to warn people when they're getting close to a

bandwidth cap.  A look at the PerfTech home page

( http://www.perftech.com ) shows clearly what this is all

really about:

 

"Reach any subscriber, anywhere they browse"

 

"Revolutionize your Subscriber Communications while realizing

 the unlimited potential of In-Browser Marketing..."

 

"Promotion Insertion"

 

"Ad Insertion"

 

"Message displays no matter where the subscriber browses"

 

"Sophisticated targeting, tracking, and scheduling"

 

Yes, there are other applications listed too.  But the focus

on the new income streams derived from intercepting and modifying

user data is obvious.

 

--Lauren--

NNSquad Moderator

 

 - - -

 

> On Sat, 8 Dec 2007, Lauren Weinstein wrote:

> >       Google Hijacked -- Major ISP to Intercept and Modify Web Pages

> >

> >         http://lauren.vortex.com/archive/000337.html

> >

> >     [ Due to highly relevant screen capture content, please see the link

> >       above to read this item.  Thanks! ]

>

> Its probably only fair to also report on Google's "Safer Searching"

> program which inserts warning popup messages before forwarding users to

> particular web sites <http://www.stopbadware.org/>

>

> Claiming Google only has two choices, either providing no information

> at all to retain its liability protection or being responsible for

> all illegal and bad stuff it indexes is a bit of a strawman choice.

>

> Unlike the postal system and the telephone system which have developed

> many ways to add additional information, the Internet is severly lacking.

> The post office adds stamp to letters with all sorts of messages about

> postage due, return to sender, disaster area - no forwarding address,

> and even cute "advertising-like" cancellations.  The telephone system has

> multiple types of busy signals and special information messages about all

> circuits are busy, line restricted to only emergency calls, due to an

> earthquake in the area please wait and try your call later.

>

> It would be great if folks would come up with better ways for applications

> to pass along additional information to the user from different layers of

> the communications.

>

> Yes, Rogers could simply cut-off the user's Internet access when their

> account balance reaches $0.00 without any warning or information about

> what happened.  That might satisfy some network-neutrality folks, but

> may be annoying for ordinary users trying to figure out why their

> Internet "broke."

>

> Instead of just throwing away letters without the right postage, or

> dropping your pay telephone call when you forget to deposit enough money,

> it may be preferrable to modify the letter using a postage due stamp or

> interrupt the telephone call with a message from the operator to please

> deposit additional money to continue the call.

>

> How should ISPs communicate those types of messages to users, when the

> Internet protocols and applications haven't yet evolved to provide a way?

>